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Active Incident

Updated a few seconds ago

We continuously monitor our services. Any issues will be posted here. Regular deployments happen weekly on Mondays between 18:00 and 18:30 CET.
Documents going into Classification Validation that should notOperational

Incident Status

Operational

Components

Platform API and processing

Locations

gcp europe-west6


April 7, 2025 15:20 CEST
April 7, 2025 13:20 UTC
[Investigating] We are investigating reports that some documents are routed to Classification Validation that should not. There has not been any recent code changes in this part of the code base that would explain this behavior. Possible explanations we are investigating are configuration errors, or latent bugs that have become apparent recently due to seemingly unrelated code changes, or race conditions.

Platform API and processing




Operational

Platform frontend




Operational

Login and Authorization services




Operational

Webhooks




Operational

Team Vietnam




Operational

Team Switzerland




Operational

0

Upcoming Maintenances

2

Incidents Last 30 Days

1

Maintenances Last 30 Days

External Services

Azure

GitLab

Google Cloud

HubSpot

Status.io

History (Last 7 days)

weekly maintenance windowPlanned Maintenance

Description

weekly maintenance window with deployments and infra maintenance


Components

Platform API and processing, Platform frontend, Login and Authorization services, Webhooks, Team Vietnam, Team Switzerland


Locations

gcp europe-west6, Manual Data Completion


Schedule

April 14, 2025 18:00 - April 14, 2025 18:30 CEST
April 14, 2025 16:00 - April 14, 2025 16:30 UTC


April 14, 2025 17:59 CEST
April 14, 2025 15:59 UTC
[Update] We are starting the weekly maintenance window now

April 14, 2025 18:40 CEST
April 14, 2025 16:40 UTC
[Update] We're done!